At ProBest, we are committed to providing a reliable and satisfying experience for every customer. Refunds are only considered in rare circumstances where a purchased product cannot be delivered or resolved.
If you do not receive your product key and our support team has not responded to your support request within 7 days, you may submit a refund request for review.
Technical issues, bugs, compatibility problems, and other product-related issues should first be reported to our 24/7 support team. Our team will do everything possible to troubleshoot and resolve the issue before a refund is considered.
We always aim to provide the best possible user experience, maximum support, and a fair solution to every customer. Our priority is to ensure that you receive the product and assistance you paid for and leave ProBest fully satisfied.
Please note: Refund requests are reviewed individually and are not automatically approved. Any mandatory consumer rights that apply to your purchase remain unaffected.